Loyal for Life

$14.95

Teaches you how to take an unhappy customer, from hell to heaven, in 60 seconds or less.

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9999 in stock

SKU: Book: Loyal for Life Categories: , Tags: ,

Description

Ideal for every executive and professional that needs to master the skill of service recovery and empowerment. Teaches you how to take an unhappy customer, from hell to heaven, in 60 seconds or less. When you or your organization screw up how do you save the customer from defecting and get them to believe that you are the greatest business in the world.

Spanish

Purchase the Spanish translated version here

Additional information

Weight 16 oz
Dimensions 9 x 6 x 1 in

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