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Service First Video #6 - Exceeding Customers Expectations

Quick Overview

Exceeding Customers Expectations


How to make an extra effort to achieve market differentiation. Doing more than people expect to make your service not good, but impressive and memorable. Going “the extra mile” in serving the customer.



  • Train your entire workforce.

  • New employee training.

  • Small group workshops.

  • Self and home study.

  • Sales staff meetings.

  • Motivational sessions.

  • Breakfast meetings.

  • Seminars and conventions.

  • Reinforcement for previous programs.

Availability: In stock

$199.00
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Exceeding Customers Expectations

How to make an extra effort to achieve market differentiation. Doing more than people expect to make your service not good, but impressive and memorable. Going “the extra mile” in serving the customer.

Purchase Service First Video Library and receive the following:

  • Train any number of employees with immediate results
  • Pay NO additional cost for future staff - cost is not based on number of users
  • It's so user friendly you don't have to invest in experienced facilitators
  • Fresh and relevant video examples
  • A solid foundation for future customer service training

Order the Service First Video Library now. FREE SHIPPING WORLDWIDE via Federal Express

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    Guarantee

100% Money Back Guarantee

We believe in our products, and you will too! Every program you purchase at Service Quality Institute comes with our Lifetime Satisfaction Guarantee. Train your workforce with our programs, and if for any reason you are not completely satisfied, return the materials for a full refund. No time restrictions.

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