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Service First Video Library

Quick Overview

Each session can be facilitated in 1 hour or less and contains the following:

  • 12 Different Video Learning Sessions

  • Facilitator Manual

  • PowerPoint Session Slides

  • Discussion Guides

  • Answer Keys

  • Certificates of Accomplishment

Availability: In stock



The Service First Video Library can be used by any type of organization to improve customer service because the concepts and vignettes are generic and cover every segment of the marketplace.

Purchase Service First Video Library and receive the following:

  • Train any number of employees with immediate results
  • Pay NO additional cost for future staff - cost is not based on number of users
  • It's so user friendly you don't have to invest in experienced facilitators
  • Fresh and relevant video examples
  • A solid foundation for future customer service training

Order the Service First Video Library now.  FREE SHIPPING WORLDWIDE via Federal Express

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Video Library Includes

Facilitator Manual

A comprehensive customer service resource filled with instruction guides, exercises, insights, and expertise that guarantees success beyond expectation.

Power Point Sessions

An easy-to-follow presentation for added visual impact and to enhance learning.

Discussion Guides

2 pages per video to help promote group participation through active involvement and guided discussion.

Certificate of Accomplishment

Printable for each participant upon completion of program.

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100% Money Back Guarantee

We believe in our products, and you will too! Every program you purchase at Service Quality Institute comes with our Lifetime Satisfaction Guarantee. Train your workforce with our programs, and if for any reason you are not completely satisfied, return the materials for a full refund. No time restrictions.

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