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Two day In-House Customer Service Seminar: Leading Empowered Teams (up to 30 participants)

Quick Overview

A Service Quality Institute Certified Trainer will present the Leading Empowered Teams package to your group participants (this is not a certification seminar).

Availability: In stock



Why good isn't good enough. Leading Empowered Teams stresses building trust and empowering team members to anticipate and take action to solve customer problems. Managers learn how to provide team support to create pockets of service excellence within their own control.

Preview Deliverables


 Participant Book

 Leader Guide
Download Sample 
participant book  Leader Guide 
 Certificate of Completion
 Achieving Excellence Through
Customer Service Book  
 Certificate Book 


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100% Money Back Guarantee

We believe in our products, and you will too! Every program you purchase at Service Quality Institute comes with our Lifetime Satisfaction Guarantee. Train your workforce with our programs, and if for any reason you are not completely satisfied, return the materials for a full refund. No time restrictions.

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