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Facilitator Package: Leading Empowered Teams

Quick Overview

Service Quality Institute is the globally accepted standard of achievement among customer service professionals. This seminar is for executives, managers, leaders, supervisors and trainers who want to drive and nurture a service culture built around empowerment and teamwork. Learn how to improve your coaching and reinforcement skills and become Customer Service Certified.

Availability: In stock

$500.00
OR

Details

Why good isn't good enough. Leading Empowered Teams stresses building trust and empowering team members to anticipate and take action to solve customer problems. Managers learn how to provide team support to create pockets of service excellence within their own control.

Preview Deliverables

 

 Participant Book

 Leader Guide
Download Sample 
participant book  Leader Guide 
   
 Certificate of Completion
 Achieving Excellence Through
Customer Service Book  
 Certificate Book 
   

 

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Guarantee

    Guarantee

100% Money Back Guarantee

We believe in our products, and you will too! Every program you purchase at Service Quality Institute comes with our Lifetime Satisfaction Guarantee. Train your workforce with our programs, and if for any reason you are not completely satisfied, return the materials for a full refund. No time restrictions.

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