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Facilitator Package: Loyal for Life

Quick Overview

  • A user-friendly 134 page count page Leader Guide 

  • A DVD for a leader (facilitator) to train a group of participants

Availability: In stock



How to take Unhappy Customers from Hell to Heaven in 60 Seconds or Less! This contemporary customer service recovery program guarantees results or your money back. Our proven 4-step method of recovery will take any unsatisfied customer and make them loyal to your organization for life.

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   Leader Guide
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  Leader Guide 



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100% Money Back Guarantee

We believe in our products, and you will too! Every program you purchase at Service Quality Institute comes with our Lifetime Satisfaction Guarantee. Train your workforce with our programs, and if for any reason you are not completely satisfied, return the materials for a full refund. No time restrictions.

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