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Introductory Start-up Package: Feelings for Professionals

Quick Overview

You will see an immediate improvement in behavior and attitudes. Your employees will care more about their customers and about their jobs.

  • A user-friendly 128 page count page Leader Guide 

  • A set of 3 DVDs for a leader (facilitator) to train a group of participants

  • 25 Participant Packages. An easy to read 128 page Participant Book for participants to follow along

  • Quality technique card 

  • Certificate of accomplishment

Availability: In stock



FEELINGS for PROFESSIONALS has just been totally rewritten and filmed. Everything is new. Feelings is the world's first customer service program. It has been updated over 10 times in the last 30 years. This highly acclaimed program achieves a positive transformation in employees by increasing awareness of customer needs, improving skills for dealing with customers, increasing employee's self-worth and improving communications and cooperation with other employees.




Preview Deliverables


Participant Book
Download Sample 
Leader Guide
Download Sample 
Participant Books Feelings Leader guide
 Certificate of Completion
Download Sample 
 Technique Card
Download Sample 
 Certificate Tech Card 


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100% Money Back Guarantee

We believe in our products, and you will too! Every program you purchase at Service Quality Institute comes with our Lifetime Satisfaction Guarantee. Train your workforce with our programs, and if for any reason you are not completely satisfied, return the materials for a full refund. No time restrictions.

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