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Facilitator Package: Exceptional Service

Quick Overview

  • A user-friendly 80 page count page Leader Guide 

  • A DVD for a leader (facilitator) to train a group of participants

Availability: In stock



Service begins the moment a customer comes into contact with you. Words and actions set the tone for your customer's experience. The Exceptional Service program sharpens employee service skills to consistently provide the ultimate customer experience.

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   Leader Guide
Download Sample 
  Leader Guide 



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100% Money Back Guarantee

We believe in our products, and you will too! Every program you purchase at Service Quality Institute comes with our Lifetime Satisfaction Guarantee. Train your workforce with our programs, and if for any reason you are not completely satisfied, return the materials for a full refund. No time restrictions.

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