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Empowerment: A Way of Life (Audio Book)

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ohn Tschohl's newest book, Empowerment: A Way of Life, focuses on the idea that fulfilled, empowered employees lead to satisfied customers.

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We believe in our products, and you will too! Every program you purchase at Service Quality Institute comes with our Lifetime Satisfaction Guarantee. Train your workforce with our programs, and if for any reason you are not completely satisfied, return the materials for a full refund. No time restrictions.

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Now you can provide powerful audio-based customer training–anytime, anywhere. Playaway® is a lightweight portable player that is pre-loaded with the complete Empowerment: A Way of Life audiobook by John Tschohl. John Tschohl is the internationally recognized service strategist, and president and founder of Service Quality Institute, the global leader in customer service. His passion lies solely in customer service and he refuses to get off track.

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Guarantee

    Guarantee

100% Money Back Guarantee

We believe in our products, and you will too! Every program you purchase at Service Quality Institute comes with our Lifetime Satisfaction Guarantee. Train your workforce with our programs, and if for any reason you are not completely satisfied, return the materials for a full refund. No time restrictions.

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