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  1. Empowerment: A Way of Life (Audio Book)

    Empowerment: A Way of Life (Audio Book)

    ohn Tschohl's newest book, Empowerment: A Way of Life, focuses on the idea that fulfilled, empowered employees lead to satisfied customers.


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    We believe in our products, and you will too! Every program you purchase at Service Quality Institute comes with our Lifetime Satisfaction Guarantee. Train your workforce with our programs, and if for any reason you are not completely satisfied, return the materials for a full refund. No time restrictions.

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